Returns & Exchanges

At Timepieces International, we stand behind the quality of our luxury watches and jewelry with a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, we offer easy returns on all items in their original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team via phone or email to request a Return Merchandise Authorization (RMA) number.

• 2.
  Package Your Item

  Carefully place the timepiece in its original luxury presentation box, ensuring all warranty cards and manuals are included.

• 3.
  Secure Shipping

  Affix your return label to the shipping carton and send the package via a trackable and insured carrier to our service center.

• 4.
  Inspection and Refund

  Once our master watchmakers verify the item's condition, your refund will be processed to your original payment method within 7-10 business days.